EquityTeam

24/7 Maintenance Line, WO oversight and management from our expert Property Services Managers (former inspectors and craftsmen) who advocate for the property’s best interest, ensure requested work is valid, and that any work performed is done well and at below-market pricing. Industry-leading technology allows us to communicate quickly and easily between Owners/Tenants/Managers/Vendors to make repairs in accordance with Owner’s “not-to-exceed” (NTE) amounts.

GUARANTEES (See terms)

1.   Reduced Repairs Guarantee: Save 10% or more off the retail cost of repair work or we’ll credit you the difference PLUS 10% of the difference amount!

Regular inspections help Owners stay connected to the condition of their property, reduce liability, strengthen Owner’s position in security deposit disputes, and keep maintenance costs down over the long term by catching small problems before they become major repairs.

Everything typically needed for a standard eviction in compliance with state law.

Simplify Tenant utility bill mgmt, and significantly reduce Owner’s utility liability and headaches

Bad things can happen to even the most qualified Tenants. Eliminate concerns about a Tenant damaging your property, bankruptcy, divorce, health issues, job loss, economic variables, malicious damage, theft, and more! EquityTeam’s EXCLUSIVE “Protection Plus” (PP) offers complete peace-of-mind that your investment will continue to produce income.

1.   Up to $35,000 in malicious damage

2.   Up to 12 weeks in loss of rent

3.   Up to $4,000 in eviction costs

4.   And more.

GUARANTEES (See terms)

1.   Property Protection Guarantee: We’ll cover Tenant damages

2.   Rent Protection Guarantee: We’ll cover rent payments

3.   Eviction Protection Guarantee: We’ll cover eviction costs

Identifying rent increase opportunities, and the negotiation and coordination of signing a renewal.

Our comprehensive Lease offers many exclusive benefits to the Owner and Property that are only available while the unit is under ET’s management.

GUARANTEES (See terms)

1.   Strongest Owner/Property advocating Lease the law will allow.

2.   Mandatory Tenant-paid liability coverage protects Owner up to $100k.

3.   Filter replacement program (tenant paid) to ensure HVAC systems are properly maintained.

4.   Flexible payment options electronically or at local retailers.

5.   Utility concierge and account management services keep an eye on Tenant-paid utility balances so they don’t become an Owner problem.

6.   24/7 maintenance with industry-leading technology.

Everything needed to quickly procure the most qualified Tenant for the property; from advertising to lease signing, in complete compliance with federal, state, and local laws.

GUARANTEES (See terms)

1.   12 Month Stay Guarantee: Our Tenant will stay for a minimum of 12 months or we’ll prorate the next Placement accordingly.

2.   21 Day or Less Leasing Signing Guarantee: We’ll find a Tenant for your vacancy within 21 days or we’ll credit the Management Fee until we do.

Rent Collection, Transparent Accounting, ACH Owner Draws, Dedicated Expert Property Manager Primary Point-of-Contact, Strong Tenant Management and Lease Enforcement, Owner-aligned pricing model

GUARANTEES (See terms)

1.   90 Day Satisfaction Guarantee: If either party wants to cancel within the first 90 days, we’ll refund ALL paid Onboarding, and Management Charges.

2.   Pet Damage Guarantee: We’ll cover pet-related damages up to $2000

3.   24 Hour Response Guarantee: We’ll return your call or email within 24 business hours, or we will credit your account $25

4.   Accounting Accuracy Guarantee: If we make an accounting error, we’ll fix it and credit you 10% of the error difference.

Tips For Collecting Rent During the COVID-19 Pandemic

There are many people who have indicated that tenants might not be able to pay their rent during the COVID-19 (coronavirus) pandemic; however, if landlords do not collect rent, they might not be able to pay their mortgages. With this in mind, there are a few tips that landlords should follow when it comes to collecting rent during COVID-19.

Pay Attention to Local Regulations

One of the most important tips that all landlords need to follow during COVID-19 is to look at the local regulations. Each local government has its own rules and regulations when it comes to evictions. Therefore, it is important to check both state and local websites to see what is allowed when it comes to ordering an eviction. This information should be readily accessible; however, keep in mind that it could be difficult to find a new renter if there is a shelter in place order. An eviction might not help the landlord collect rent money.

Communicate with Tenants Clearly

In a lot of areas, the tenants are required to give their landlords some kind of notice if COVID-19 is going to prevent them from being able to pay their rent. The exact amount of notice required will vary from place to place, so this is another reason why it is important to check with the local government.

Regardless of the reason why tenants might not be able to pay rent, it is important to communicate with them clearly. Make sure they are okay and if they need help paying rent, think about setting up a payment plan to help them. This show of good faith will go a long way and it could help get a lease renewed in the future.

Request Verification

If a tenant says that he or she is not going to be able to pay his or her rent due to COVID-19, it is okay to ask for verification. For example, if a tenant got laid off, then this is someone who might be able to defer payments until he or she finds a new job; however, if a tenant lost his or her job and is still making $10,000 per month on the side, then that tenant can probably pay his or her rent.

Therefore, ask for verification and make sure the stories match. Be willing to help tenants who need it; however, don’t get taken advantage of by people who simply want to use COVID-19 as an excuse not to pay rent for a few months. Keep in mind that it is not permitted for landlords to require documentation; however, asking for it nicely can still go a long way.

Partial Payments Are Better Than Nothing

If a tenant states that he or she is not able to pay his or her rent, be flexible. Ask tenants what they can afford to pay. Remember that it will be hard to find a new tenant during COVID-19, so partial payments are better than nothing. Be willing to work with tenants and help them set up a payment plan. Just draw up a document (in writing) that states that partial payments are not going to satisfy their full rental agreement. Once they find new jobs, arrange for tenants to pay the amount they owe over several months. This show of kindness will mean a lot.

Contact Your Lender

While many landlords are focused on their tenants, it is important to look in the other direction as well. If there is still a mortgage on the property, reach out to the lender and see what kind of assistance they can provide. They might be willing to defer mortgage payments for a few months. This can prevent landlords from defaulting if they aren’t able to collect rent right now. Also, if this is the chosen route, show up prepared. Give the lender a breakdown of all monthly expenses. Let them know how much rent has been lost. Come up with a number that is affordable. This will keep the lender satisfied during the pandemic.

Ask for Help

These are a few of the most important tips that landlords should follow during the COVID-19 pandemic to make sure they are still able to collect as much rent as possible. Take reasonable steps to keep tenants in the building because partial payments are still better than nothing. Once the pandemic subsides, there are measures that can be taken to recoup lost rent payments.

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