I was born in Cincinnati, raised in England, and then returned to Cincy, where I graduated summa cum laude from NKU with a degree in Business. Before joining EquityTeam, I built a strong foundation in property management, with a focus on multi-family, Section 8, and single-family portfolios. I’m passionate about building strong communities, creating positive resident experiences, and delivering real results for Owner clients. Outside of work, you’ll usually find me outdoors - hiking, camping, or exploring new places. I love that my role at EquityTeam allows me to combine relationship-building, problem-solving, and industry-leading tech in a fast-paced environment to help both owners and residents succeed.
Personal
Favourite Food: Classic American Burger
Hobby: Camping
Favourite Artist/Musician: Linkin Park
Goto Destination: Alaska
24/7 Maintenance Line, WO oversight and management from our expert Property Services Managers (former inspectors and craftsmen) who advocate for the property’s best interest, ensure requested work is valid, and that any work performed is done well and at below-market pricing. Industry-leading technology allows us to communicate quickly and easily between Owners/Tenants/Managers/Vendors to make repairs in accordance with Owner’s “not-to-exceed” (NTE) amounts.
GUARANTEES (See terms)
1. Reduced Repairs Guarantee: Save 10% or more off the retail cost of repair work or we’ll credit you the difference PLUS 10% of the difference amount!
Regular inspections help Owners stay connected to the condition of their property, reduce liability, strengthen Owner’s position in security deposit disputes, and keep maintenance costs down over the long term by catching small problems before they become major repairs.
Everything typically needed for a standard eviction in compliance with state law.
Simplify Tenant utility bill mgmt, and significantly reduce Owner’s utility liability and headaches
Bad things can happen to even the most qualified Tenants. Eliminate concerns about a Tenant damaging your property, bankruptcy, divorce, health issues, job loss, economic variables, malicious damage, theft, and more! EquityTeam’s EXCLUSIVE “Protection Plus” (PP) offers complete peace-of-mind that your investment will continue to produce income.
Identifying rent increase opportunities, and the negotiation and coordination of signing a renewal.
Our comprehensive Lease offers many exclusive benefits to the Owner and Property that are only available while the unit is under ET’s management.
GUARANTEES (See terms)
1. Strongest Owner/Property advocating Lease the law will allow.
2. Mandatory Tenant-paid liability coverage protects Owner up to $100k.
3. Filter replacement program (tenant paid) to ensure HVAC systems are properly maintained.
4. Flexible payment options electronically or at local retailers.
5. Utility concierge and account management services keep an eye on Tenant-paid utility balances so they don’t become an Owner problem.
6. 24/7 maintenance with industry-leading technology.
Everything needed to quickly procure the most qualified Tenant for the property; from advertising to lease signing, in complete compliance with federal, state, and local laws.
GUARANTEES (See terms)
1. 12 Month Stay Guarantee: Our Tenant will stay for a minimum of 12 months or we’ll prorate the next Placement accordingly.
2. 21 Day or Less Leasing Signing Guarantee: We’ll find a Tenant for your vacancy within 21 days or we’ll credit the Management Fee until we do.
Rent Collection, Transparent Accounting, ACH Owner Draws, Dedicated Expert Property Manager Primary Point-of-Contact, Strong Tenant Management and Lease Enforcement, Owner-aligned pricing model
GUARANTEES (See terms)
1. 90 Day Satisfaction Guarantee: If either party wants to cancel within the first 90 days, we’ll refund ALL paid Onboarding, and Management Charges.
2. Pet Damage Guarantee: We’ll cover pet-related damages up to $2000
3. 24 Hour Response Guarantee: We’ll return your call or email within 24 business hours, or we will credit your account $25
4. Accounting Accuracy Guarantee: If we make an accounting error, we’ll fix it and credit you 10% of the error difference.
How to Attract Long-Term Tenants
As a landlord, finding tenants who will stay for a long-term period is crucial to maintaining a consistent cash flow from your rental property. Long-term, responsible tenants provide stability, reduce the cost and effort associated with frequent tenant turnover, and often treat the rental property with more care. Attracting and retaining great tenants requires a strategic approach.
Here are expert tips to help landlords attract long-term, great tenants and keep them happy:
1. Offer Competitive Monthly Rent and Terms
Pricing your rental competitively is essential for attracting potential renters. Research local market rates and set a price that is fair yet attractive. Offering flexible lease terms, such as a month-to-month option that transitions into a longer tenancy, can also attract qualified tenants who might be initially hesitant about a long-term commitment.
2. Maintain Your Property
A well-maintained property attracts quality tenants. Regularly inspect your rental properties and address any maintenance issues promptly. Ensure that the exterior is clean and inviting, with well-kept landscaping. Inside, keep the rental property clean, updated, and in good repair. Modern appliances, fresh paint, and clean flooring can make a significant difference.
3. Create a Comfortable Living Environment
Beyond maintenance, think about what amenities and features can make your rental property more appealing. This might include energy-efficient appliances, high-speed internet, ample storage space, and in-unit laundry. Doing so will help a real estate investor or landlord find tenants and retain them long-term.
4. Build a Positive Relationship with Tenants
A positive landlord-tenant relationship is key to finding tenants and ensuring they stay long-term. A landlord must be approachable, responsive, and fair. Address concerns and maintenance requests promptly, and communicate clearly and respectfully. Building trust and rapport can encourage great tenants to stay longer.
5. Offer Incentives for Long-Term Leases
Incentives can be a powerful motivator for good tenants to commit to a longer tenancy. Landlords should consider offering a rent discount for signing a longer lease, a free month’s rent, or upgrades to the property. Be creative and think about what would appeal most to prospective tenants.
6. Provide a Safe and Secure Environment
Safety is a top priority for renters. Landlords need to ensure that the rental property is in a safe neighborhood and that they have implemented adequate security measures in place. This might include secure locks, alarm systems, outdoor lighting, and security cameras. When landlords create a safe environment, this can give good tenants peace of mind and encourage them to stay longer.
7. Market Effectively
Effective marketing is crucial to attracting the right tenants. Use high-quality photos and detailed descriptions in your rental listing. Highlight the features that make your rental property unique and desirable. Utilizing various platforms, including online rental sites, social media, and local classifieds, landlords want to ensure that their rental listing reaches as many prospective tenants as possible. Word of mouth can also be powerful, so encourage current renters to refer friends and family.
8. Screen Tenants Thoroughly
Screening prospective tenants thoroughly can help with finding tenants who are more likely to stay long-term. When carrying out a tenant screening, conduct background checks and credit history assessments, verify employment and income, and check references from previous landlords. Look for prospective renters with a stable rental history and a good track record of paying monthly rent on time and taking care of their living space. When screening prospective tenants, make sure the process adheres to the Federal Fair Housing laws.
9. Be Flexible and Understanding
Life circumstances can change, and sometimes a renter may need some flexibility. Being understanding and accommodating can build loyalty and encourage renters to stay longer. This might involve allowing minor adjustments to the lease agreement terms, such as the ability to sublet or have a pet.
10. Create a Sense of Community
Fostering a sense of community can make your rental property more attractive to long-term, good tenants. Organize community events, encourage renter interaction, and create shared spaces where tenants can meet and socialize. A friendly, welcoming community can make good tenants feel more at home and less likely to move.
11. Keep Communication Open
Open and clear communication is essential for maintaining a positive relationship with your renter. Regularly check in with them to ensure everything is going well and address any issues promptly. Providing multiple ways for a renter to reach you, such as email, phone, and an online portal, can make communication easier.
12. Offer Regular Upgrades and Improvements
Periodic upgrades and improvements can keep your rental property attractive and competitive. This could be as simple as updating fixtures or as extensive as renovating the kitchen or bathroom. Regularly investing in a property shows a renter that the landlord cares about their living experience, which can encourage them to stay longer.
13. Be Fair and Consistent
Consistency in enforcing rules and policies is important. For instance, consistently collecting rent ensures that all renters are treated fairly. A consistent approach builds trust and ensures that good tenants know what to expect. This can create a stable and predictable living environment, which is appealing to long-term tenants.
14. Provide Excellent Customer Service
Think of your renters as customers and strive to provide excellent customer service. Be responsive to their needs, listen to their feedback, and go above and beyond to ensure their satisfaction. Happy tenants are more likely to stay and recommend your rental property to others.
Why Landlords Should Hire a Professional Property Manager
Hiring a professional property manager can be a game-changer when it comes to keeping good tenants happy and ensuring long-term occupancy. Property managers bring expertise and experience that can significantly enhance the renter experience.
They handle everything from routine maintenance requests and emergency repairs to tenant screening, rent collection, and lease renewals, ensuring that all aspects of property management are handled efficiently and professionally. This level of service can greatly increase renter satisfaction, as issues are addressed promptly and professionally, creating a seamless living experience.
Moreover, property managers are skilled in building and maintaining positive relationships with residents. They act as a reliable point of contact, addressing concerns and resolving conflicts with diplomacy and fairness.
Their ability to communicate effectively and provide excellent customer service can foster a sense of trust and loyalty among tenants. By ensuring that renters feel valued and heard, property managers can significantly reduce tenant turnover and attract long-term renters who appreciate the stability and responsiveness that professional management offers.
Bottom Line
Attracting and retaining long-term tenants requires a proactive and thoughtful approach. By following the above tips, you can create an environment that encourages renters to stay for the long term. Implementing these strategies not only enhances your house’s appeal but also fosters a stable and successful rental business.
Consider working with a professional property management company, like the EquityTeam, for more effective results. Get in touch with us today!
Key Takeaways Annual Maintenance and Safety Checks Are Crucial: Regularly testing smoke and carbon monoxide detectors, inspecting for water leaks, and cleaning gutters helps prevent costly damage and ensures tenant safety and compliance with local regulations....
Key Takeaways Understanding Property Management Fees: Property management costs can vary depending on the company, property type, and range of services provided. Common fees include setup fees, ongoing management fees, tenant placement fees, lease renewal fees, and...
Key Takeaways Tenant Painting Can Create Costly Issues – While it may seem harmless, tenant DIY paint jobs often result in poor-quality finishes, difficult-to-cover colors, and added repair expenses, ultimately impacting property value and delaying turnovers....
Key Takeaways Boost Rental Income Without Raising Rent - Property owners can increase revenue through creative, tenant-friendly strategies like offering paid parking, pet rent, or on-demand services, adding value for residents without burdening them with higher...
Key Takeaways Stay Organized and Document Everything - Starting early and keeping detailed records of rent payments, income and expenses, repair costs, and more is essential for a smooth tax season. Well-organized documentation not only simplifies filing but...
Key Takeaways Annual Maintenance and Safety Checks Are Crucial: Regularly testing smoke and carbon monoxide detectors, inspecting for water leaks, and cleaning gutters helps prevent costly damage and ensures tenant safety and compliance with local regulations....
Key Takeaways Understanding Property Management Fees: Property management costs can vary depending on the company, property type, and range of services provided. Common fees include setup fees, ongoing management fees, tenant placement fees, lease renewal fees, and...
Key Takeaways Tenant Painting Can Create Costly Issues – While it may seem harmless, tenant DIY paint jobs often result in poor-quality finishes, difficult-to-cover colors, and added repair expenses, ultimately impacting property value and delaying turnovers....
Key Takeaways Boost Rental Income Without Raising Rent - Property owners can increase revenue through creative, tenant-friendly strategies like offering paid parking, pet rent, or on-demand services, adding value for residents without burdening them with higher...
Key Takeaways Stay Organized and Document Everything - Starting early and keeping detailed records of rent payments, income and expenses, repair costs, and more is essential for a smooth tax season. Well-organized documentation not only simplifies filing but...
Key Takeaways Annual Maintenance and Safety Checks Are Crucial: Regularly testing smoke and carbon monoxide detectors, inspecting for water leaks, and cleaning gutters helps prevent costly damage and ensures tenant safety and compliance with local regulations....
Key Takeaways Understanding Property Management Fees: Property management costs can vary depending on the company, property type, and range of services provided. Common fees include setup fees, ongoing management fees, tenant placement fees, lease renewal fees, and...
Key Takeaways Tenant Painting Can Create Costly Issues – While it may seem harmless, tenant DIY paint jobs often result in poor-quality finishes, difficult-to-cover colors, and added repair expenses, ultimately impacting property value and delaying turnovers....
Key Takeaways Boost Rental Income Without Raising Rent - Property owners can increase revenue through creative, tenant-friendly strategies like offering paid parking, pet rent, or on-demand services, adding value for residents without burdening them with higher...
Key Takeaways Stay Organized and Document Everything - Starting early and keeping detailed records of rent payments, income and expenses, repair costs, and more is essential for a smooth tax season. Well-organized documentation not only simplifies filing but...