I was born in Cincinnati, raised in England, and then returned to Cincy, where I graduated summa cum laude from NKU with a degree in Business. Before joining EquityTeam, I built a strong foundation in property management, with a focus on multi-family, Section 8, and single-family portfolios. I’m passionate about building strong communities, creating positive resident experiences, and delivering real results for Owner clients. Outside of work, you’ll usually find me outdoors - hiking, camping, or exploring new places. I love that my role at EquityTeam allows me to combine relationship-building, problem-solving, and industry-leading tech in a fast-paced environment to help both owners and residents succeed.
Personal
Favourite Food: Classic American Burger
Hobby: Camping
Favourite Artist/Musician: Linkin Park
Goto Destination: Alaska
24/7 Maintenance Line, WO oversight and management from our expert Property Services Managers (former inspectors and craftsmen) who advocate for the property’s best interest, ensure requested work is valid, and that any work performed is done well and at below-market pricing. Industry-leading technology allows us to communicate quickly and easily between Owners/Tenants/Managers/Vendors to make repairs in accordance with Owner’s “not-to-exceed” (NTE) amounts.
GUARANTEES (See terms)
1. Reduced Repairs Guarantee: Save 10% or more off the retail cost of repair work or we’ll credit you the difference PLUS 10% of the difference amount!
Regular inspections help Owners stay connected to the condition of their property, reduce liability, strengthen Owner’s position in security deposit disputes, and keep maintenance costs down over the long term by catching small problems before they become major repairs.
Everything typically needed for a standard eviction in compliance with state law.
Simplify Tenant utility bill mgmt, and significantly reduce Owner’s utility liability and headaches
Bad things can happen to even the most qualified Tenants. Eliminate concerns about a Tenant damaging your property, bankruptcy, divorce, health issues, job loss, economic variables, malicious damage, theft, and more! EquityTeam’s EXCLUSIVE “Protection Plus” (PP) offers complete peace-of-mind that your investment will continue to produce income.
Identifying rent increase opportunities, and the negotiation and coordination of signing a renewal.
Our comprehensive Lease offers many exclusive benefits to the Owner and Property that are only available while the unit is under ET’s management.
GUARANTEES (See terms)
1. Strongest Owner/Property advocating Lease the law will allow.
2. Mandatory Tenant-paid liability coverage protects Owner up to $100k.
3. Filter replacement program (tenant paid) to ensure HVAC systems are properly maintained.
4. Flexible payment options electronically or at local retailers.
5. Utility concierge and account management services keep an eye on Tenant-paid utility balances so they don’t become an Owner problem.
6. 24/7 maintenance with industry-leading technology.
Everything needed to quickly procure the most qualified Tenant for the property; from advertising to lease signing, in complete compliance with federal, state, and local laws.
GUARANTEES (See terms)
1. 12 Month Stay Guarantee: Our Tenant will stay for a minimum of 12 months or we’ll prorate the next Placement accordingly.
2. 21 Day or Less Leasing Signing Guarantee: We’ll find a Tenant for your vacancy within 21 days or we’ll credit the Management Fee until we do.
Rent Collection, Transparent Accounting, ACH Owner Draws, Dedicated Expert Property Manager Primary Point-of-Contact, Strong Tenant Management and Lease Enforcement, Owner-aligned pricing model
GUARANTEES (See terms)
1. 90 Day Satisfaction Guarantee: If either party wants to cancel within the first 90 days, we’ll refund ALL paid Onboarding, and Management Charges.
2. Pet Damage Guarantee: We’ll cover pet-related damages up to $2000
3. 24 Hour Response Guarantee: We’ll return your call or email within 24 business hours, or we will credit your account $25
4. Accounting Accuracy Guarantee: If we make an accounting error, we’ll fix it and credit you 10% of the error difference.
How To Minimize Vacancy Rates In Your Rental Properties
Key Takeaways
Prioritize tenant retention by treating residents as long-term partners and maintaining open communication.
Maintain the property proactively to prevent small issues from becoming major repairs that drive tenants away.
Start renewal conversations at least 90 days before a lease ends to provide ample time for planning and negotiation.
The rental market in Greater Cincinnati has a rhythm all its own. It moves fast in popular neighborhoods like Oakley and Hyde Park. In contrast, it remains slower and steadier in areas like West Chester and Fairfield.
No matter where your investment property is located, one truth remains universal. An empty unit is a liability rather than a pause. It racks up cleaning bills and drains your time. It interrupts your cash flow and chips away at the investment returns you worked so hard to build.
The most successful Cincinnati landlords are not the ones scrambling every time a lease ends. Instead, they are the ones who design their business, and good tenants stay. They work hard to ensure vacant periods shrink to the smallest possible window. This guide provides a roadmap to stable rental income and a consistently strong portfolio for any local property owner.
Treat Tenants Like Long-Term Partners Not Short-Term Visitors
The quickest way to reduce vacancies is simple. You must keep the residents you already have. Long-term renters stay when the property feels cared for and communication is clear. They also stay when the experience is stable and respectful.
Tenants are not just choosing a building. They are choosing a relationship. In many Cincinnati submarkets where renters prioritize schools and job access, stability is a major advantage.
In practice, this means setting consistent expectations and using straightforward payment systems. It also involves offering a home that tenants can feel proud to live in every day.
Make Move-In Feel Effortless
If there is one moment that sets the tone for the entire lease, it is move-in day. Imagine this scenario for a moment. A tenant has spent all week hauling heavy boxes and coordinating movers from Blue Ash to Newport.
They have been fighting traffic over the Brent Spence Bridge. Finally, they step into your unit. What they see and feel in the next five minutes shapes their opinion for the next twelve months.
A strong first impression might include a spotless unit that looks like no one has lived in it before. You can provide a simple sheet explaining trash day and snow removal rules. It helps to include information on who to call after hours. A small welcome gesture, like a local Cincinnati snack or a mini cleaning kit, also works wonders.
When Tenants Raise Concerns Aim For Permanence Not Patching
Every landlord in Greater Cincinnati eventually hears the same complaints. These often include squeaky floors in older homes or drafty windows. There might be noise from upstairs neighbors or parking disputes in denser neighborhoods.
The key is not avoiding complaints entirely. The goal is to handle recurring problems with long-term solutions.
If a tenant reports the same issue twice, you must make it a priority. Find the root cause and fix it fully. Document the repair to prevent frustration that can jeopardize renewals. When you show that you take their comfort seriously, they are much more likely to stay when the lease is up for renewal.
Maintenance Is The Backbone Of Tenant Retention
Nothing sends renters packing faster than feeling ignored by their landlord. Tenants do not expect perfection, but they do expect responsiveness. Whether you manage the property yourself or hire professionals, you need a solid system. Every maintenance request should be acknowledged promptly and scheduled clearly.
A person wearing yellow rubber boots and a gray cap uses a pressure washer to clean a patio in a residential backyard. The sun shines brightly on the scene, highlighting the manicured lawn and vibrant plants around.
In the older housing stock found across Cincinnati, even minor issues can escalate quickly. A tiny drip becomes a major plumbing visit. An unserviced HVAC unit becomes a midnight emergency in the middle of a humid summer. Fast repairs lead to fewer vacancies.
For landlords juggling multiple buildings, a property management team can be invaluable. Many operate 24/7 maintenance lines which is an impossible standard to match alone.
Offer Small Thoughtful Perks That Encourage Renewals
People stay where they feel appreciated. Even low-cost gestures can create surprising loyalty among your residents. You might consider replacing aging blinds with modern ones. You could offer a professional carpet cleaning after a 12-month stay.
Another option is upgrading a light fixture or a kitchen faucet during the renewal season. These details signal to tenants that you see them as individuals. They are not just interchangeable rent payments to you.
Raise Rent Responsibly Not Reactively
Cincinnati rents have risen lately. However, compared to coastal metros, increases here are still modest. Tenants definitely notice sudden jumps in price. When considering an increase, weigh a few important factors. Has the tenant been reliable? Is the property in an area where turnover is expensive? Are local rents trending upward at the same pace?
Shot of a mature couple getting advice from their financial consultant at home
If the numbers suggest a steep increase might push a good tenant out, consider a moderated approach. This is especially true if you have had trouble filling units quickly in that specific ZIP code. When you do raise rent, communicate why. Showing market comparisons or recent upgrades does more than justify the number. It reinforces a sense of fairness.
Start Renewal Talks At Least 90 Days Out
Too many landlords wait until the final month to discuss renewals. By then, tenants may have already toured several alternatives. Checking in early allows you to gauge their plans and address concerns before they become deal-breakers. It also gives you space to negotiate upgrades or incentives. If they do decide to leave, you have much more time to plan ahead.
When Turnover Happens Speed And Strategy Matter
Even the best Cincinnati landlords will not retain everyone. Life changes and jobs shift. Families buy homes and students graduate. When you know a move-out is coming, you must act immediately.
Strengthen Your Screening
Good screening prevents costly churn later on. Confirm income and review rental history. Run compliant background checks every single time. This is one area where professional property managers shine. They follow Fair Housing rules strictly and consistently to protect your investment.
Refresh Your Marketing
Listings today need storytelling rather than just bullet points. Show what makes your property unique in your specific micro-market. Professional photos go a long way. This is especially true for mid-tier and higher-end units in the city.
Keep The Unit Tour-Ready
A vacant property should look cared for every single day. Keep the lawn mowed and the interiors clean. Ensure there is appealing lighting for evening showings. Prospects pick up on signs of neglect instantly.
If your listing stops getting traction after a couple of weeks, change the photos. You can also adjust the description or revisit the pricing.
Reduce Vacancy By Shifting Your Mindset
Landlords who think transactionally often lose tenants. Landlords who think relationally keep them. When tenants feel valued, they renew their leases. When they renew, your income stabilizes. When your income stabilizes, your long-term returns compound over time.
When The Workload Grows Bring In Professionals
Many Cincinnati landlords eventually reach a point where managing everything alone becomes a second job. A skilled property management team can handle leasing and marketing along with 24/7 maintenance. They take over tenant communication and rent collection. They also manage legal compliance and financial reporting. The fee often pays for itself through faster turnovers and higher retention.
Vacancy is not inevitable. It is manageable with the right systems and habits. If you want a steadier income, Equity Team is here to help you get there.
Key Takeaways Establishing financial transparency and a structured maintenance process prevents the most common causes of landlord-tenant conflict. Joint move-in walkthroughs with photo documentation protect the security deposit and the condition of the asset....
Key Takeaways Positive cash flow requires intentional planning, accurately budgeting for all expenses, updating assumptions yearly, and treating the rental like a true business. Maintenance, vacancies, and pricing decisions have the greatest impact on...
Key Takeaways A well-planned, visually appealing video tour is one of the most effective tools for attracting qualified renters, helping them understand the layout, lighting, and overall condition of the home before an in-person showing. Cleanliness, steady...
Key Takeaways Annual Maintenance and Safety Checks Are Crucial: Regularly testing smoke and carbon monoxide detectors, inspecting for water leaks, and cleaning gutters helps prevent costly damage and ensures tenant safety and compliance with local regulations....
Key Takeaways Understanding Property Management Fees: Property management costs can vary depending on the company, property type, and range of services provided. Common fees include setup fees, ongoing management fees, tenant placement fees, lease renewal fees, and...
Key Takeaways Establishing financial transparency and a structured maintenance process prevents the most common causes of landlord-tenant conflict. Joint move-in walkthroughs with photo documentation protect the security deposit and the condition of the asset....
Key Takeaways Positive cash flow requires intentional planning, accurately budgeting for all expenses, updating assumptions yearly, and treating the rental like a true business. Maintenance, vacancies, and pricing decisions have the greatest impact on...
Key Takeaways A well-planned, visually appealing video tour is one of the most effective tools for attracting qualified renters, helping them understand the layout, lighting, and overall condition of the home before an in-person showing. Cleanliness, steady...
Key Takeaways Annual Maintenance and Safety Checks Are Crucial: Regularly testing smoke and carbon monoxide detectors, inspecting for water leaks, and cleaning gutters helps prevent costly damage and ensures tenant safety and compliance with local regulations....
Key Takeaways Understanding Property Management Fees: Property management costs can vary depending on the company, property type, and range of services provided. Common fees include setup fees, ongoing management fees, tenant placement fees, lease renewal fees, and...
Key Takeaways Establishing financial transparency and a structured maintenance process prevents the most common causes of landlord-tenant conflict. Joint move-in walkthroughs with photo documentation protect the security deposit and the condition of the asset....
Key Takeaways Positive cash flow requires intentional planning, accurately budgeting for all expenses, updating assumptions yearly, and treating the rental like a true business. Maintenance, vacancies, and pricing decisions have the greatest impact on...
Key Takeaways A well-planned, visually appealing video tour is one of the most effective tools for attracting qualified renters, helping them understand the layout, lighting, and overall condition of the home before an in-person showing. Cleanliness, steady...
Key Takeaways Annual Maintenance and Safety Checks Are Crucial: Regularly testing smoke and carbon monoxide detectors, inspecting for water leaks, and cleaning gutters helps prevent costly damage and ensures tenant safety and compliance with local regulations....
Key Takeaways Understanding Property Management Fees: Property management costs can vary depending on the company, property type, and range of services provided. Common fees include setup fees, ongoing management fees, tenant placement fees, lease renewal fees, and...